To ensure a smooth compliance workflow, our system uses advanced AI to analyze the documents you upload. Getting your files right the first time helps keep your automation running at peak performance.
Supported File Types
CyberPass is optimized to process text-heavy documentation. Our AI features currently support the following file formats:
Standard Documents:
.pdfWeb Files:
.html,.xhtmlPlain Text & Documentation:
.txt,.md(Markdown), and.markdown
Note: For the best results with our AI assessment tools, ensure your files are clear and text-searchable (not scanned images of text).
File Size & Storage Limits
To maintain system stability and high-speed processing, the following limits apply:
Limit Type | Constraint |
Individual File Limit | Maximum 10 MB per file |
Total Storage | Dependent on your Subscription Tier |
What happens if I hit my limit?
If your team reaches its maximum drive storage capacity:
New files will not be uploaded.
An error message will appear within the CyberPass interface.
You may need to delete older, redundant documents to make space.
Need More Space?
If your compliance needs have outgrown your current storage capacity, we’re here to help! To request an increase in your upload size limit or storage tier, please contact our team:
Email: [email protected]