Ensure Delivery: Whitelist CyberPass and Red Alert Labs
To maintain the security and speed of your certification process, CyberPass relies on automated notifications for task assignments, status updates, and secure login credentials.
To prevent these critical communications from being blocked by corporate spam filters, please ask your IT department to whitelist the following domains:
cyber-pass.eu
cyberpass.com
cyberpass.fr
cyber-pass.org
redalertlabs.com
Technical Implementation
Our platform utilizes dynamic AWS mail servers to handle high-volume, secure data. Because our IP addresses may change as our infrastructure scales, please whitelist by domain rather than IP address to ensure uninterrupted service.
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Note: Official communications and support replies will typically arrive from:
support+[name]@redalertlabs.com
Why This Matters
Whitelisting ensures that your team never misses a certification update, project milestone or a security update. By taking this proactive step, you guarantee that the CyberPass functions seamlessly within your existing network security framework.
