This guide walks you through the process of starting a new evaluation procedure in CyberPass. By following these steps, vendors can efficiently register products and initiate formal certification workflows, such as FIDO Authenticator Certification.
Prerequisites
An active CyberPass account with access to a team workspace.
Product technical details (Model name, version, and optional marketing images).
Note: The screenshots provided in this article are for demonstrative purposes only and do not represent live production data.
Step-by-Step Instructions
Step 1 — Navigate to Procedures
From your CyberPass Home dashboard, locate the side navigation bar and click on Procedures. This area manages all your active and historical evaluations.
Step 2 — Start a New Procedure
On the Procedures overview page, click the New Procedure button located at the top right of the data table.
Step 3 — Select Certification Type
A modal will appear. Select your desired procedure from the dropdown menu (e.g., FIDO Authenticator Certification or FIDO Server Certification) and click Start.
Step 4 — Review Variants and Features
Review the certification levels (L1 through L3+) and the associated feature matrix to ensure the requirements align with your product's capabilities.
Step 5 — Identify or Create Your Product
Scroll down to the Choose Product section.
Existing Product: Select it from the dropdown.
New Product: Click + Add new to open the product creation modal.
Step 6 — Enter Product Details
In the Add Product modal, provide the Name, Model ID, and Version. You may also upload MUD or SBOM files; while these are optional "best practice" items, they assist in a more thorough evaluation. Click Save.
Step 7 — Confirm Product Creation (Email Notification)
Once you click save, CyberPass will automatically generate a confirmation email. Check your inbox for a message from the support team confirming that the product has been successfully added to your workspace.
Step 8 — Assign Secretariats and Confirm
Select your Certification Secretariat.
Note: If you are seeking Level 1 certification, you must also select a Security Secretariat. For Level 1+ and above, only a Lab and Certification Secretariat are involved.
Check the terms and conditions box and click Submit.
Step 9 — Complete the Application Form
You will be redirected to the Application Form. Ensure the Legal Entity matches your official organization name registered with the FIDO Alliance.
Once the Application Form is initiated, you will receive a "Procedure Initiated" email confirmation.
Step 10 — Resuming an Evaluation
If you need to step away or gather more information, your progress is saved. To continue, navigate back to the Procedures tab and click the Play icon under the Actions column for the relevant product. This will return you to the current pending step in the evaluation.
Key Notes
Data Consistency: Always match the "Legal Entity" field to your official FIDO Alliance registration to avoid derivative certification fees or delays.
Resume Anytime: If you exit the platform, go to the Procedures tab and click the Play (Action) icon to resume exactly where you left off.
Automatic Logging: All entries in the application form are saved to the workspace audit trail.
Troubleshooting
Issue | Fix |
I don't see the "Security Secretariat" dropdown. | This is normal if you have selected a procedure for Level 1+ or higher. Only Level 1 evaluations require this specific selection. |
My product isn't appearing in the dropdown. | Ensure you are in the correct Workspace. If the product was created in a different workspace, it will not be visible here. |